Outcome-first directory

Find a capability before you build another system.

Search outcomes, compare reusable capabilities, and decide whether to build, hire, license, subscribe, invoke, or engage.

3 results

Research example
Where is my order workflow
A research example for answering order-status questions.
Outcome: Answer customer questions
Category
Chatbot workflows
Asset form
Workflow
Delivery
Conversational workflow
Works with
Order data source, Customer messaging channel
Evidence
1 record
Maintenance owner
Buyer
Transaction
Research only
Research example
Customer FAQ workflow
A research example for handling recurring customer FAQs.
Outcome: Answer customer questions
Category
Chatbot workflows
Asset form
Workflow
Delivery
Conversational workflow
Works with
Knowledge source, Customer messaging channel
Evidence
1 record
Maintenance owner
Buyer
Transaction
Research only
Research example
Ecommerce upsell workflow
A research example for conversational product recommendations.
Outcome: Recommend and upsell
Category
Chatbot workflows
Asset form
Workflow
Delivery
Conversational workflow
Works with
Product catalog, Customer messaging channel
Evidence
1 record
Maintenance owner
Buyer
Transaction
Research only