Source verified. Facts shown were checked against the linked official source. Source verified does not mean that AC Circuit operationally tested this capability or endorses it. AC Circuit does not verify security, performance, availability, or fitness for a particular use.
Unclaimed directory record. AC Circuit does not represent or endorse this provider.
AC Circuit has not operationally tested security, performance, availability, or fitness for a particular use.
Review is overdue. Recheck the linked official source before relying on this record.
Gorgias MCP
Connects an MCP-compatible assistant to Gorgias helpdesk tickets, replies, internal notes, ticket fields, help-center content, and settings.
Delivery
Remote HTTP MCP server
Supported buyer outcomes
Works with
- Gorgias Helpdesk
- MCP-compatible AI assistants
Includes
- Ticket reading and analysis
- Customer replies and internal notes
- Ticket status and priority updates
- Help-center and settings access
Capability circuit
Add the HTTP MCP endpoint → Authenticate with Gorgias → Choose a role-permitted helpdesk action → Review the result or change
Source and review record
Evidence
Source facts
Gorgias MCP documentation
Gorgias documents a beta HTTP MCP connection for ticket analysis, customer replies, internal notes, ticket status and priority, help-center content, and settings, with actions limited by role.
- Retrieved
- 2026-08-11
- Limitation
- Source review only; no Gorgias account was connected, no ticket or setting was changed, and beta behavior was not tested.
- Provenance
- Source record
Editorial estimates
No editorial estimates are recorded.
Buyer assumptions
No buyer assumptions are recorded.
Security and business risk
Source verification is not a security assessment. Review the package and its dependencies in your own environment before use.
- Security status
- Not independently assessed
- Business risk
- High
- Data exposure
- Customer and ticket data, Help-center content and settings, OAuth credentials, Replies, notes, status, and priority changes
AC Circuit did not independently assess the beta server, OAuth implementation, role enforcement, data handling, or tool behavior.
Risk rationale: The described tools can expose customer-support data and perform external or operational ticket actions, so errors or compromise can affect customers, records, and service operations.
Human review: Use least-privilege roles and require human approval for customer replies, ticket mutations, settings changes, and any action with broad support impact.
Record details
- Asset form
- MCP server
- Platform
- Web
- Maintenance owner
- shared
- Access method
- Remote MCP
- Commercial status
- Not confirmed
- Last reviewed
- 2026-08-11
- Provider
- Gorgias
Requirements
- A Gorgias account on a Helpdesk plan
- Role-dependent Gorgias permissions
- An MCP-compatible AI assistant
- OAuth authorization
Verification scope
Reviewed Gorgias's HTTP MCP setup, OAuth flow, Helpdesk-plan and role requirements, ticket actions, help-center access, and settings access.
Limitations
- AC Circuit reviewed the official source description only; it did not run the capability or verify security, performance, or availability.
- Gorgias labels the MCP beta and warns that some features may not work as expected; available actions depend on the user's role.